BA
SR
HR
SI
EU
CH
ME
MK
AT
SERight of Withdrawal
Notice: This translation is provided for informational purposes only. The German version is the only legally binding version.
A. Right of Withdrawal
Introduction
Consumers are entitled to a right of withdrawal under the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their self-employed professional activity.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us (K+R Reinigungssysteme e.K.,
Owner: Kosta Radojevic, Herrenwiesenweg 1, 71701 Schwieberdingen, Germany,
Phone: +4915732033980,
Email: support@rossenkosmetik.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your notification of exercising the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except for additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received the notification of your withdrawal from this contract.
For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract.
Returns may only be sent to the following address:
K+R Reinigungssysteme e.K., Köngenerstraße 10e2, 73770 Denkendorf, Germany.
The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion or Early Expiry of the Right of Withdrawal
The right of withdrawal expires prematurely for contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery.
B. Withdrawal Form
If you wish to withdraw from the contract, please complete this form and return it.
To
K+R Reinigungssysteme e.K.
Owner: Kosta Radojevic
Herrenwiesenweg 1
71701 Schwieberdingen
Germany
Email: support@rossenkosmetik.de
I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ()
Ordered on () ____________ / received on () __________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if submitted on paper)
Date
(*) Delete as applicable
Copyright notice: This withdrawal instruction was prepared by the specialist lawyers of IT-Recht Kanzlei and is protected by copyright (https://www.it-recht-kanzlei.de)
Status: 10.02.2026, 11:32:37